BioFocus DPI recently extended its commitment to quality by receiving ISO 9001:2000 certification for its target discovery operation in Leiden, The Netherlands and attaining re-certification of its Chesterford Park-based drug discovery site, which was first granted in 2003. These certifications demonstrate that the Company shows good management practices and ensures consistent deliver products or services that meet clients quality requirements.
In addition to meeting ISO 9001:200 quality standards, BioFocus DPI has implemented the following Quality Policy at all of its research facilities:
BioFocus DPI will provide customer satisfaction through the provision of products and services of the highest scientific and technical excellence, delivered in a timely and professional manner, meeting the highest quality standards including ISO 9001:2000.
To achieve these goals, the company will:
Commit to a continuous process of quality management
Strive to understand our customers' needs and requirements; provide quality in all aspects of the services that we supply and seek to fulfill our customers' and BioFocus DPI business needs
Continuously develop our staff, enhance our working environment, facilities and quality systems
Continuously strive to improve the effectiveness of our work practices and processes
Set, and periodically review, Quality Objectives for the business by means of the Quality Management Review
Review our products and performance against our Quality Objectives; identify areas for improvement and act upon the findings
Communicate with and involve the entire organization in the setting of measurable standards and the expectation that these standards will be met